Processing & Shipping

As a small family owned and operated store, we are udder-ly grateful for your business!

Please allow 1-3 days to process orders. Our products are shipped through UPS in non-refrigerated trucks, and while we do package with ice, chocolate may melt due to extreme heat. 

If you are local to Sonoma Valley we can do delivery for a $10 charge in lieu of shipping. Please email support@sonomachocolatecow.com or call at 707-935-3564 with any questions.

Ship dates: Orders with chocolate placed after Wednesday will be held until the following Monday to ensure packages don't sit in warehouses over the weekend.

Shipping address: We recommend that you ship your chocolate to an address where someone will be available to accept your shipment. We are not responsible for packages left outside after delivery where chocolate may melt.

Custom orders: If you have visited our store and would like something shipped or to place a custom order please email support@sonomachocolatecow.com or call at 707-935-3564 with any questions.

Disclaimer: While we will make every attempt to ensure your order arrives during the summer months without melting, we make no guarantees. If you choose to place an order for chocolate products and the delivery region is above 70 degrees, you do so at your own risk.

Please graze with us again!